The NERC has declared that electricity consumers that were not provided with prepaid meters as at March 1 should stop paying electricity bills presented by DISCOs on the basis of estimated billing methodology. The commission also ordered the DISCOs not to disconnect any such customer that refuses to pay the bills and further advised such customers to report to the commission if disconnected. The NERC said the new directive is in line with its mandate of protecting the rights of customers.
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